Derisk Operations

Removal of Personally Identifiable Information (PII)

Every company has different risk tolerance, however CIO's across the industry identify the risk of a data breach and the associated costs and legal liabilities as one of their top priorities.

“Utility companies are prime targets due to their large customer base and business processes requiring the persistence of PII.”

The aftermath of a data breach and the cost associated with consumers credit monitoring, identity theft protection services are exponentially higher than proactively removing sensitive data from the companies' infrastructure.

Utilities typically incur significant direct costs upon experiencing a data breach. These often include a combination of the following investigation and external vendor costs.

Streamlined Delivery

Privacy Protection: Removal of Personally Identifiable Information (PII) helps safeguard individuals' privacy by eliminating sensitive data from the company's infrastructure. This reduces the risk of unauthorized access and potential misuse of personal details, enhancing overall data protection and compliance with privacy regulations.
Security Enhancement: PII removal contributes to improved cybersecurity measures. By eliminating unnecessary personal information, the attack surface for cyber threats, such as identity theft, phishing, and unauthorized access, is minimized. This, in turn, enhances the overall security posture of the company's infrastructure.
Regulatory Compliance: Many data protection regulations, such as GDPR, HIPAA, or CCPA, require organizations to handle personal information responsibly. Removal of PII ensures compliance with these regulations, avoiding legal consequences and financial penalties. It demonstrates a commitment to ethical data practices and responsible information management.

Key Benefits

Forensic Investigator: Thorough examination of compromised data, tracing the origin and extent of the incident to identify vulnerabilities, assess the impact on affected individuals, and implement corrective measures to prevent future breaches.
Regulatory Penalties: Regulatory penalties resulting from a PII breach serve as punitive measures, enforcing accountability and compliance with data protection regulations to deter future incidents.
Outside Counsel: Engaging Outside Counsel after a PII breach is essential to navigate legal complexities, ensure compliance with data protection laws, and provide expert guidance in managing potential liabilities and legal consequences.
Class Action Litigation: Class Action Litigation arising from a PII breach involves collective legal action by affected individuals seeking compensation and accountability for the mishandling of their personal information.
Crisis Relations & Public Relations: Crisis Relations & Public Relations are crucial to manage public perception, uphold organizational reputation, and communicate a transparent and effective response strategy.
Credit Monitoring & Related Services: The need for Credit Monitoring & Related Services arises to safeguard affected individuals, detect potential fraudulent activities, and mitigate financial risks associated with compromised personal information.
Consumer Notification: Consumer Notification is crucial to inform affected individuals about the security incident, guide them on protective measures, and establish transparency to rebuild trust.

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